JISC has published a metastudy – summarizing twelve separate investigations – about user behavior in academic libraries. I quote:
Among the central findings
- Disciplinary differences do exist in researcher behaviours, both professional researchers and students.
- E-journals are increasingly very important to the process of research at all levels.
- The evidence provided by the results of the studies supports the centrality of Google and other search engines.
- Google is often used to locate and access e-journal content.
- At the same time, the entire Discovery-to-Delivery process needs to be supported by information systems, including increased access to resources.
- Journal backfiles are particularly problematic in terms of access






