2009 Florence

blackHow to win friends and influence decisions

The paper describes twenty-six useful indicators that can be derived from the KOSTRA data bank, which publishes standardized information on all public libraries in Norway on an annual basis.

In support of the paper I have published a full set of indicator values covering 2007 and 2008 as Google Docs spreadsheets. The data on which the values are based are also included.


Private lives and public libraries

The paper describes eight indicators on user behavior that can be derived from Count The Traffic (CTT) – a standardized method for gathering observational data in libraries. A data set covering twenty public libraries in 2008 and 2009 has been published.



The people who count in library statistics – pun intended – often attend the biannual Northumbria International Conference on Performance Measurement in Libraries and Information Services series.

This year the conference will be held in Florence, from August 17 to 20. Its proper name is Libraries Plus: Adding Value in the Cultural Community. It is the 8th in the series – coded PM8. Useful for hashtags.

I’m presenting two papers. Both deal with public library indicators based on data that are

  1. collected by the Norwegian government (How to win friends and influence decisions)
  2. or relatively easy to gather by systematic observation (Private lives and public libraries)


  1. […] Florence 2009.  Startside for mine indikatorforedrag. Skriv en kommentar […]

    Pingback by P 118/09: Norsk statistikk i Firenze « Plinius — Thursday, August 20, 2009 @ 3:35 pm

  2. […] lives and public libraries. Proposed paper on traffic counting for Northumbria 8. See Florence 2009 for full […]

    Pingback by P 8/12: News from the North « Plinius — Sunday, March 4, 2012 @ 10:32 am

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