I’ve just (pre)published two papers that present sets of indicators based on Norwegian data that are available – or relatively easy to gather.
How to win friends and influence decisions describes 26 useful indicators that can be derived from the KOSTRA data bank, which publishes standardized information on all public libraries in Norway on an annual basis. A data set for 2007, covering the six main indicators, has been published on Google Docs.
Private lives and public libraries describes eight indicators on user behavior that can be derived from Count The Traffic (CTT) – a standardized method for gathering observational data in libraries. A data set covering twenty public libraries in 2008 and 2009 has been published on Google Docs.
- Count The Traffic. Home page.
- PS 1/09. How to win friends and influence decisions. Summary of the paper.
- PS 2/09. Private lives and public libraries. Summary of the paper.
- Will be presented at Libraries Plus – the 8th Northumbria International Conference on Performance Measurement in Libraries and Information Services (PM8), Florence August 17-20.